Privacy Policy

Last updated: April 19, 2026

1. Introduction

Luano ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Luano application and website (luano.dev).

2. Information We Collect

Account & Payment Information: When you purchase Luano Pro, payment is processed by LemonSqueezy. We receive your email address and purchase details but do not store credit card numbers or banking information.

Crash Reports: With your permission, Luano sends crash reports to help us diagnose and fix bugs. Each report contains the error type and stack trace, Luano version, operating system and version, and an anonymous installation ID generated on first launch. Crash reports do not include your source code, file contents, file paths, project names, API keys, or any personally identifiable information. Crash reports are opt-in and can be disabled at any time in Settings → Crash Reports. Reports are processed by Sentry (Functional Software, Inc.) and retained for up to 90 days.

AI Features: When using AI features with your own API key (BYOK), your code and prompts are sent directly to the AI provider (e.g., OpenAI, Anthropic). Luano does not store or log these interactions. When using Luano Pro's built-in AI, prompts may be processed through our servers but are not stored after the response is delivered.

3. How We Use Your Information

  • To provide and maintain the Luano application
  • To process payments and manage subscriptions
  • To send important product updates or security notices
  • To improve the product based on anonymous usage data

4. Third-Party Services

We use the following third-party services:

  • LemonSqueezy — payment processing and subscription management
  • Cloudflare — website hosting and CDN
  • Sentry — crash report processing (only when crash reports are enabled)
  • AI Providers — code generation (only when you actively use AI features)

5. Data Storage & Security

Your project files remain on your local machine. Luano does not upload your source code to our servers. We implement reasonable security measures to protect any data we do collect.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also unsubscribe from non-essential emails at any time. You can disable crash reporting at any time in Settings → Crash Reports within the Luano app.

7. Cookies

The Luano website may use minimal, essential cookies for functionality. We do not use advertising or tracking cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact

If you have questions about this Privacy Policy, please open an issue on our GitHub repository.